Cookbook·Reviews·trustpilot.com

Scrape reviews on trustpilot.com

The call that returns reviews from trustpilot.com today, with the parameters, patterns and failure modes read off the request log since 14 Aug 2026. Last tested 6 Sep 2026.

90.9% success · Aug 2026Browser neededStandard price · 1 credit

About trustpilot.com

Its sitemaps list 881,453 URLs across 18 files (domains0_en-us, domains1_en-us, domains2_en-us, domains3_en-us, domains4_en-us, domains5_en-us). 175,150 of the 878,865 dated entries changed in the last 30 days, the newest on 6 Sep 2026.

Its robots.txt names 3 sitemaps and disallows 12 paths, among them /error, /evaluate/, /evaluate-link.

Measured on Crawlbase

Success rate over every request from every account in August 2026: 90.9%. Patterns, countries and failures come from the request log since 14 Aug 2026; 97.6% of successful calls used the JavaScript token and the median answer took 32.0s.

Among the 5 reviews sites in the Cookbook, trustpilot.com ranks 5 of 5 by success rate; the category median is 96.7%. Its median answer of 32.0s is slower than the category median of 16.3s. 1 of the 5 accept the plain token; this one needs the JavaScript token.

The call

Article pages are the shape the accounts fetch most here, with the country and token that succeed most often. Replace the placeholder path with a real article URL from the site.

Run in Playground

curl "https://api.crawlbase.com/?token=YOUR_JS_TOKEN&country=US&url=https%3A%2F%2Fwww.trustpilot.com%2Freview%2Fsd.se"

from crawlbase import CrawlingAPI
api = CrawlingAPI({'token': 'YOUR_JS_TOKEN'})

r = api.get('https://www.trustpilot.com/review/sd.se', {'country': 'US'})
html = r['body']

const { CrawlingAPI } = require('crawlbase');
const api = new CrawlingAPI({ token: 'YOUR_JS_TOKEN' });

const r = await api.get('https://www.trustpilot.com/review/sd.se', { country: 'US' });

Parameters that matter

Parameter	Set it to	Why
`country`	`US`	46.2% of successful calls set it and they succeed at 92.4%; calls without a country succeed at 88.2%.
`javascript`	use the JavaScript token	JavaScript-token calls succeed at 94.0% against 29.5% for the plain token, and 94.0% of calls use it.

URL patterns accounts fetch

Pattern	Share of successes	JavaScript token	Country	Query parameters
`/review/{slug}`	97.5%	99.5%	none	page, sort, languages
`/users/{slug}`	2.5%	100%	none	none

Fields you get

Structured data Crawlbase found on trustpilot.com, by page type. These are the schema.org types in the page, the fields your parser can read straight from the JSON-LD block:

Home: Organization, ImageObject, WebSite, WebPage, BreadcrumbList
Other: Organization, ImageObject, WebSite, WebPage, BreadcrumbList, LocalBusiness, Review

What breaks, and the fix

Of the failures since 14 Aug 2026, the site answered:

403: 45.9% of failures A 403 is the site refusing the exit. Set the country the successful calls use and retry once; a second 403 means the URL itself is protected.

504: 16.0% of failures A 504 is a timeout: the page did not finish inside the limit. Retry once, and keep your own client timeout above the median answer time shown for this site.

0: 10.5% of failures A status of 0 is a request that never got an answer inside the timeout. Retry once with the JavaScript token if the pattern needs a browser.

591: 19.6% of failures A 5xx is the site failing, not the fetch. Retry after a minute.

Run it on a schedule

News moves by the hour. Poll the section or the sitemap for new links, then push the article URLs to the Crawler with a callback so the fetches are paced. The median answer on this site is 32.0s.

Questions

Do I need a browser to scrape trustpilot.com?

Yes for most pages. JavaScript-token calls succeed at 94.0% while plain-token calls reach 29.5%.

How much does a trustpilot.com page cost on Crawlbase?

1 credit without a browser. trustpilot.com is in the standard tier.

Which country should I set for trustpilot.com?

US: that is what 46.2% of successful calls use.

Other pages on trustpilot.com

Pages trustpilot.com lists in its own sitemaps, fetched by Crawlbase on 6 Sep 2026 and verified in 2 consecutive runs. Each row is the cheapest call that returned the page with its content.

Page	Example	Token	Country	Median
Home `/` Structured data: Organization, ImageObject, WebSite, WebPage, BreadcrumbList	trustpilot.com/	Plain	none	16.5s
Other `/review/{slug}` Structured data: Organization, ImageObject, WebSite, WebPage, BreadcrumbList, LocalBusiness, Review	trustpilot.com/review/sd.se	JavaScript	none	48.0s

Measured on CrawlbaseAUGUST 2026

Success rate90.9%

Needs browserYes

Price tierStandard · 1 credit

Last retest6 Sep 2026

How we count: every request from every account in the calendar month; success means Crawlbase answered with cb_status 200 and the site answered with a normal status. No sampling, no exclusions. Method

Try it

Run this recipe in the Playground with your token. Up to 5,000 free requests, no card.

Open in Playground

Run it at scale

A page of trustpilot.com costs 1 credit, 2 credits with the JavaScript token this recipe needs. Pay as you go needs no plan: 1,000,000 pages come to about $1,055, on a ladder that falls from $6 to $0.04 per 1,000 requests as volume grows, and you start with up to 5,000 free requests. Starter covers 100,000 pages a month for $99.

Starter · $99/mo All plans

Keep it fresh

Push your URL list to the Crawler with a cadence and a callback. It paces the requests, retries what the site refuses, and delivers every page to your endpoint or Cloud Storage.

See the Crawler

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Related recipes

Site names identify the pages a recipe fetches. Crawlbase is not affiliated with any site listed. Use recipes within the acceptable use policy.Measured numbers from August 2026, refreshed monthly