Scrape reviews on trustpilot.com
The call that returns reviews from trustpilot.com today, with the parameters, patterns and failure modes read off the request log since 14 Aug 2026.
90.9% success · Aug 2026Browser neededStandard price · 1 credit
Measured on Crawlbase
Success rate over every request from every account in August 2026: 90.9%. Patterns, countries and failures come from the request log since 14 Aug 2026; 97.6% of successful calls used the JavaScript token and the median answer took 32.0s.
Among the 5 reviews sites in the Cookbook, trustpilot.com sits at 5 of 5 by success rate; the category median is 96.7%. Its median answer of 32.0s is slower than the category median of 16.3s. 1 of the 5 accept the plain token; this one needs the JavaScript token.
The call
Article pages are the shape the accounts fetch most here, with the country and token that succeed most often. Replace the placeholder path with a real article URL from the site.
curl "https://api.crawlbase.com/?token=YOUR_JS_TOKEN&country=US&url=https%3A%2F%2Fwww.trustpilot.com%2Freview%2Fexample-page"from crawlbase import CrawlingAPI api = CrawlingAPI({'token': 'YOUR_JS_TOKEN'}) r = api.get('https://www.trustpilot.com/review/example-page', {'country': 'US'}) html = r['body']
const { CrawlingAPI } = require('crawlbase'); const api = new CrawlingAPI({ token: 'YOUR_JS_TOKEN' }); const r = await api.get('https://www.trustpilot.com/review/example-page', { country: 'US' });
Parameters that matter
| Parameter | Set it to | Why |
|---|---|---|
country | US | 46.2% of successful calls set it and they succeed at 92.4%; calls without a country succeed at 88.2%. |
javascript | use the JavaScript token | JavaScript-token calls succeed at 94.0% against 29.5% for the plain token, and 94.0% of calls use it. |
URL patterns accounts fetch
| Pattern | Share of successes | JavaScript token | Country | Query parameters |
|---|---|---|---|---|
/review/{slug} | 97.5% | 99.5% | none | page, sort, languages |
/users/{slug} | 2.5% | 100% | none | none |
Fields you get
An article page carries a headline, a date and an author, usually in an ld+json Article block, and the body in the HTML. The block often names the section too.
What breaks, and the fix
Of the failures since 14 Aug 2026, the site answered:
403: 45.9% of failures A 403 is the site refusing the exit. Set the country the successful calls use and retry once; a second 403 means the URL itself is protected.
504: 16.0% of failures A 504 is a timeout: the page did not finish inside the limit. Retry once, and keep your own client timeout above the median answer time shown for this site.
0: 10.5% of failures A status of 0 is a request that never got an answer inside the timeout. Retry once with the JavaScript token if the pattern needs a browser.
591: 19.6% of failures A 5xx is the site failing, not the fetch. Retry after a minute.
Run it on a schedule
News moves by the hour. Poll the section or the sitemap for new links, then push the article URLs to the Crawler with a callback so the fetches are paced. The median answer on this site is 32.0s.
Questions
Do I need a browser to scrape trustpilot.com?
Yes for most pages. JavaScript-token calls succeed at 94.0% while plain-token calls reach 29.5%.
How much does a trustpilot.com page cost on Crawlbase?
1 credit without a browser. trustpilot.com is in the standard tier.
Which country should I set for trustpilot.com?
US: that is what 46.2% of successful calls use.
Site names identify the pages a recipe fetches. Crawlbase is not affiliated with any site listed. Use recipes within the acceptable use policy.Measured numbers from August 2026, refreshed monthly