Terms of service.

(A) General disclaimer

(1) Legal information

Much of the legal information on this website consists of summaries of complex legal issues. Legal and factual details and nuances are inevitably omitted from such summaries. Particular circumstances often radically affect the law that applies, and the way that the law applies.

You should therefore never apply the legal information to your own situation without conducting additional research or engaging a lawyer. Nor should you assume that all of the relevant legal material is included on our website.

The law changes constantly, and legal information is always liable to become out-of-date.

Most of the legal information on this website relates to the laws of the United States of America and European Union law. However, this is not always the case. Do not assume that any particular item of legal information relates to any particular jurisdiction.

For all of these reasons, you must not rely upon any information on this website, and we recommend that you take professional legal advice before embarking upon any course of action (or omitting to take any action) that has or may have legal implications.

(2) Exclusion of warranties, representations and guarantees

We do not warrant, represent or guarantee:

• the accuracy of the information published on this website;
• the completeness of the information published on this website;
• that the information published on this website is up-to-date;
• or the information on the website can be applied to achieve any particular result.

To the maximum extent permitted by applicable law we exclude all representations, warranties and guarantees relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

(3) Limitations and exclusions of liability

Nothing in these terms and conditions will:

• Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
• Limit any of our or your liabilities in any way that is not permitted under applicable law;
• Exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in these terms and conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the terms and conditions or in relation to the subject matter of the terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided, we will not be liable for any loss or damage of any nature.

• We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
• We will not be liable to you in respect of any business losses.
• We will not be liable to you in respect of any loss of or damage to profits, income, revenue, or anticipated savings.
• We will not be liable to you in respect of any loss of use or production.
• We will not be liable to you in respect of any loss of management time or office time.
• We will not be liable to you in respect of any loss of business, contracts, commercial opportunities or goodwill.
• We will not be liable to you in respect of any loss or corruption of any data, database or software.
• We will not be liable to you in respect of any special, indirect or consequential loss or damage.
• We will not be liable to you in respect of any losses arising out of any acts or omissions of any hosting services provider, payment services provider or other third party services provider.

You accept that we have an interest in limiting the personal liability of our LLC's members and employees. Having regard to that interest, you accept that we are a limited liability entity and agree that you will not bring any claim personally against individual members or employees in respect of any losses you suffer in connection with the website or these terms and conditions. This will not, of course, limit or exclude the liability of the LLC itself for the acts and omissions of our members and employees.

(4) Third party content

You acknowledge that some of the information published on this website is submitted or provided by users, law firm partners and other third parties, and that we do not usually review, approve or take editorial responsibility such information.

(5) Website availability

We try our best to be available close to 100% of the time, but from time to time the website or features of the website might be unavailable. Such unavailability may be the result of defects in the website software, scheduled or emergency maintenance procedures, or failures of third party service providers.

We do not commit to ensuring that the website will be available at any particular time.

Furthermore, we do not commit to ensure that the website will continue to be published in the future.

(6) Interactive features

Our website includes interactive features that allow users to communicate with us and our partner law firms. You acknowledge that, because of the limited nature of such communication, any legal assistance you may receive using any such facility is likely to be incomplete and may be misleading. Any legal assistance you may receive using any such facility does not constitute legal advice and accordingly should not be relied upon. No solicitor-client or attorney-client relationship shall be created through the use of our website.

(B) Terms and conditions of use

(7) Licence to use website

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions of use. You must not: (a) republish material from this website (including republication on another website); (b) sell, rent or sub-license material from the website; (c) show any material from the website in public; (d) reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose; (e) edit or otherwise modify any material on the website; or (f) redistribute material from this website, except for content specifically and expressly made available for redistribution (such as our newsletter)

Where content is specifically made available for redistribution, it may only be redistributed within your organization.

(8) Acceptable use

The use of a crawler to extract data from a website may be done legally in relevant business relations. Under certain circumstances and in some specific jurisdictions, crawling may be in conflict with applicable regulation or in violation of the particular terms of service of the crawled site. Therefore, prior to engaging in crawling activities of any sort, you should consult with a lawyer authorized to provide legal advice in your particular area, and carefully read the applicable terms of service.

(9) Pricing

Our pricing varies by product and service type, including but not limited to the Crawling API, Crawler, Smart AI Proxy, and Cloud Storage. Pricing is determined based on usage volume, subscription terms, and other factors applicable to each individual service.

(a) Usage-based pricing (Crawling API and Crawler)

The Crawling API and Crawler operate on a usage-based pricing model. Charges are applied based on actual usage, including but not limited to request volume and domain complexity.

Domain complexity

For the Crawling API and Crawler, domain complexity forms a key pricing component. Domains are classified according to technical factors such as access restrictions, anti-bot protections, server load requirements, and other resource considerations. Domain complexity classifications may change over time without prior notice, and we reserve the right to adjust pricing in line with such changes.

(b) Subscription-based pricing (Smart AI Proxy and Cloud Storage)

The Smart AI Proxy and Cloud Storage operate on a subscription basis. Subscription fees are charged in advance according to the selected plan and billing cycle. Changes to subscription pricing, including periodic updates or promotional offers, may occur and will be communicated through our standard update channels or reflected on the website.

(c) General pricing terms

• Pricing adjustments may occur due to changes in product features, service levels, operational costs, or domain complexities (where applicable).
• Promotional pricing may be offered at our sole discretion and can be amended or withdrawn without prior notice.
• Unless explicitly stated otherwise, all prices exclude applicable taxes, levies, or duties imposed by relevant authorities.
• Pricing applicable at the point of purchase or service consumption shall apply to that transaction; future transactions may reflect updated rates.
• For usage-based products, final charges are determined by the actual consumption recorded on our systems; for subscription products, charges are determined by the selected subscription tier and duration.

(d) No obligation to maintain pricing

We are under no obligation to maintain historical pricing or extend previous rates or promotions to future transactions, renewals, or subscriptions.

(10) Refund policy

Given the nature of digital content, and as the payment is made after product consumption, we will only be able to offer a full refund if the service was not given accordingly, this might happen in case of long service interruption where your requests will reach our servers, but the response will never come back. Those cases stay marked in our database so we can offer a full refund for that unconsumed content. We don't have a long-term contract, so you are free to stop using the service whenever you need.

(11) Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with or you generate a password to enable you to access restricted areas of our website or other content or services, you must ensure that that password is kept confidential. You must notify us in writing immediately if you become aware of any unauthorized use of your account or password. You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure. You must not use any other person's user ID and password to access our website. We may disable your account on the website in our sole discretion without notice or explanation.

(12) Third party websites

Our website includes hyperlinks to other websites owned and operated by third parties. We have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

(13) Member services

We may vary the benefits available to members, at any time in our sole discretion.

During the period of membership, a member shall be able to access all such template legal documents as are covered by the membership, subject to the other provisions of these terms and conditions.

(14) Payment processor

Our order process is conducted by our online resellerPaddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Your relationship with Paddle is governed by the followingTerms and Conditions andPrivacy Policy.

(C) Affiliates

We have created an affiliate program that is easy to use, transparent and rewarding. Before deciding to join our program where you would be getting paid referring any of our products, please read thoroughly these set of terms and conditions which helps keep the program organized.

Please contact us if you find anything in the terms not clear.

• Users who join with your affiliate link will enjoydouble free trials for our products. That means for example, 2000 free requests on the Crawling API instead of 1000, etc.
• Your commission percentage is 25% from every paying client you refer on everything the client purchases from your referral dateup until 6 months.
• Payouts are sent to your PayPal account at the18th of every month for your earnings from the previous month (if a minimum of $50 is reached).
• Members earning over USD 1k per month can optionally be paid using bank transfer or other methods, please contact us and we will check the possibility case by case.
• Some of our products are paid after service consumption, so only after we have successfully collected the money for a given referral, the money will be included in your payout.
• The program includes referring any of our products namely the Crawling API, the Crawler, the Screenshots API, the Scraper API, the Leads API, the Cloud Storage, the Backconnect Proxy or any other available product on our website.
• Self-referring is prohibited. This includes signing up for any Crawlbase account using your own affiliate link, using your affiliate link on accounts you control (including those of family members, employees, or partners), and any arrangement where you split commission with referred users. Any account found doing that will be banned, and any payouts scheduled for your account will be lost.
• Paid search bidding on Crawlbase brand terms (including "crawlbase", common misspellings, the crawlbase.com domain, and combinations with competitor names) on Google Ads, Microsoft Advertising, or any other platform is prohibited. Any account found doing that will be banned, and any payouts scheduled for your account will be lost.
• Use of Crawlbase trademarks, logos, or look-alike domains in ad copy, display URLs, landing pages, or any material that could be confused with official Crawlbase communications is prohibited. Any account found doing that will be banned, and any payouts scheduled for your account will be lost.
• To be able to start getting payouts, you needat least 3 referrals that become paying customers and aminimum of USD 50 of collected commissions.
• If you have accumulated earnings for less than 3 referred clients or less than USD 50, your earnings will get accumulated for the next months until you reach the conditions.
• Crawlbase can decide to change the program terms of use at any time we find it necessary.
• If the customer ends up for any reason not paying, that disallows us from paying you for that specific referral until the payment is collected.