Crawlbase’s Frequently Asked Questions

At the moment the only way to use Crawlbase is by integrating it to your product or service, therefore you will need to know development or know/pay someone which can help you.

Please note that we have some very easy to integrate libraries.

You can get the API keys or request tokens from the Crawlbase Account Documentation page.

https://crawlbase.com/dashboard/account/docs

All the leads you get from the Leads API are up to date. We don't work with outdated sources.

By default a request is retried 110 times for a period of 48 hours from the first time it starts to be processed.

The 30 URLs-per-second limit applies to LinkedIn crawls. For other websites, we can evaluate and potentially increase the limit on a case-by-case basis. Please contact us to discuss your specific needs.

We want to offer more than just a list or lists of proxies, therefore our API and Crawler products are built on top of thousands of residential and datacenter worldwide proxies combined with artificial intelligence plus our engineering team which helps delivering the best data results possible. If you are looking just for proxies and you don't want to get any of the other benefits, we recommend that you use the Smart Proxy

The Crawling API is a generic API that can be used to crawl any website and get the raw source page. It also gives the option to use our classified scrapers. The Scraper API is an API that focuses on auto scraping and parsing HTML pages into structured data. One of their differences as well, the Crawling API is tiered pricing and payments are made at the end of every month based on the request consumption while the Scraper API is subscription-based.

Yes, the Smart Proxy can be used for HTTPS websites, but the connection to the proxy must be done with http. So when connecting to the proxy use http://smartproxy.crawlbase.com and not https://smartproxy.crawlbase.com.

All HTTPS traffic that you send to any website using the Smart Proxy, will continue to be securely transfered and we won't be able to access it in any way.

Yes, you can change your account email address. To do so, visit the Account page and look for the "Change email address" option. After updating your email address, you will receive a confirmation email at the new address. Please confirm the change by following the instructions in the email.

We prorate the charges, so only the the amount according to the remaining days of the month period will be charged.